Technical Support

Technical support for Logitek TV and Radio Console Systems is available by calling the factory at (713) 664-4470. We are open Monday – Friday from 8 AM to 5 PM for routine inquiries.

If you have an off air emergency, call the above number anytime for assistance.

Remember, we have no relation to Logitech, maker of computer keyboards, mice, and consumer electronics. If you need help with one of their products, click here.

Console Manuals

Digital Consoles

Download the Pilot Digital Console Manual

Download the ROC Digital Console Manual (Series II, manufactured 2012-2018)

Download the Mosaic Digital Console Manual (Series II, manufactured 2013 – 2018)

Download the Helix Digital Console Manual

Download the Utility Panels Manual

ROC-5 and ROC-10

Remora

Numix I (monochrome screens)

Numix II (color screens)

Mosaic I (pre-2013)

Artisan Television Console

Analog Consoles

AudioRack II

StereoRack (2 PDF files, zipped)

TR-2 Mixer

If there is a model you’re looking for that you don’t see here, please open a ticket and we’ll see what we can find. Make sure to include your serial number when you open the ticket so we can look for the manual that matches as close as we can get to what you have.

JetStream Plus Manuals

This is the manual for the JetStream Plus.

This is the Quick Start Guide that is packed with the unit.

All software is pre-installed on the embedded computer.

The JetStream is configured using a web browser. The JetSet manual explains how to do this as well as the operation of the JetStream Server software that manages the unit. Download the JetSet manual here.

Macros, salvos, and triggers are programmed using Command Builder 5.x. Download the Command Builder manual here.

vMix+ and vTranslator are documented in the vTools manual.

JetStream Mini Manuals

This is the manual for the JetStream Mini Audio Router.

This is the Quick Start Guide for the JetStream Mini that is packed with the unit.

All software is installed on an embedded computer inside the unit. Connect a keyboard, monitor, and mouse to do initial setup.

The JetStream is configured using a web browser. The JetSet manual explains how. The JetSet manual also explains JetStream Server, which manages the machine. Download the JetSet manual here.

Advanced scripting is done by writing macros in Command Builder 5.x and uploading the trigger table to JetStream Server. Download the Command Builder manual here.

vMix+ and vTranslator are documented in the vTools manual.

AE-32 Audio Engine

Download AE-32 Audio Engine Hardware Manual

Version 3.6 is the current software release. All Audio Engines using a DSP table of Standard 30 and above should use version 3.6. (Version 3 engines were sold roughly from 2001 through 2016. Older engines are most likely Version 2; do not use version 3 software on a version 2 engine or vice versa.) If you’re not sure what version you have, contact the factory.
Contact the factory for a password to download the software.

AE Config 3.6 Software | Manual

Command Builder 3.6 Software | Manual

Supervisor 3.6 Software | Manual

NOTE: IF YOU USE TELEVISION AUTOMATION FROM SONY OR ROSS VIDEO, CONTACT THE LOGITEK FACTORY (USA) FOR A SPECIAL VERSION OF SUPERVISOR.

The following Virtual Clients are explained in the vTools Manual, which is located here..

vButton 3.6 Software

vChange 3.6 Software

vDelay 3.6 Software

vManager 3.6 Software

vMix 3.6 Software (requires additional license)

vMix+ Designer Software (requires additional license)

vMix+ Software (requires additional license)

vRoute 3.6 Software

vSnapshot 3.6 Software

vTranslator 3.6 Software

Version 2 (1998 – 2001)

Version 2 AE-32 Audio Engine (late 1990’s – 2001)

Version 2 AE-32 Audio Engine Hardware Manual

AE Config for version 2.x Software | Manual

Audio Meters & Switchers

Our meter and switcher lines have been discontinued. Some parts used on these products are no longer available. If you need repair, open a ticket and we’ll let you know if we have the parts you need. Please let us know your serial number when you open the ticket; that will help us determine the age of the product.

Note that our meter manuals are the same regardless of the case they were mounted in. A desktop meter operates the same as a rackmount one. A Surround Sound version of the Ultra-VU and Super-VU has the same manual as the stereo models.

2-VUB and 4-VUB Mechanical Meters

Bright-VU Meters

Super-VU Meters

Tru-VU Meters

Ultra-VU Meters

Ultra-VU (Special NBC 896/996 version)

VU-Tracks Meter

MON-10 Switcher

PRE-10 Switcher

Note that our meter manuals are the same regardless of the case they were mounted in. A desktop meter operates the same as a rackmount one. A Surround Sound version of the Ultra-VU and Super-VU has the same manual as the stereo models.

2-VUB and 4-VUB Mechanical Meters

Bright-VU Meters

Super-VU Meters

Tru-VU Meters

Ultra-VU Meters

Ultra-VU (Special NBC 896/996 version)

VU-Tracks Meter

MON-10 Switcher

PRE-10 Switcher

Sign Up For Product and Software Update Announcements

We'll never spam or give this address away
Follow Us

   

© Copyright 2020 Logitek Electronic Systems, Inc.